The Technical Writer’s tools

On this page you will details of the most popular Technical Writers’ tools that are indispensable for Technical Writing work. The two mandatory tools in a Technical Writer’s arsenal are the HAT (Help Authoring tool) and the Image Capturing software. Video editing software is a plus and support via video is almost becoming a norm these days. These lists aren’t exhaustive but I will discuss the most important tools and as I review more products, I’ll add them here. Also, avoid software such as Google Sites for Technical Writing work. I have also included the free links to the only style and grammar guides the Technical Writers will need for their work. 

 Here are some of the most popular Help Authoring Tools (HATs)

Adobe Framemaker Logo

Adobe Framemaker

Framemaker takes the distinction of the first Help Authoring Tool, having been around since the early 90’s. It almost held monopoly for several years as the Technical Writer’s most sought after editor and it is far superior to MS Word. It was used to write the Maintenance Manuals for the Boeing 777 project. Adobe purchased it in 1995. With the onset of other HATS Framemaker may have lost its market but it is still a force to reckon with when it comes to Editors for creating robust documentation. Many companies even to this day use the  “Structured” version called “Structured Framemaker”. Framemaker has a somewhat steep learning curve to master it though.

Help & Manual Logo

Help & Manual

What a beautiful piece of Software from the beautiful country of Austria. Trying out Help & Manual happened out of sheer necessity. Anyone who has worked with the dreaded Robohelp for Word will know the ordeal of having to put up with innumerable system hangs and retrieving files from backup. Help & Manual literally saved the day by helping me convert all Robohelp for Word projects of the company into Winhelp (now defunct) projects in a breeze. Ever since I have been hooked on to this piece of Software. No wonder it was my Help Authoring Tool of choice when I made my first course on Technical Writing. EC Software was also kind enough to give me a free license for version 7.5 when I showed them my course. And now after being provided with a license for version 8 (22 Jan, 2022), I will be making a new course for version 8 as well.

Adobe Robohelp Logo

Adobe Robohelp

For many years Robohelp reigned as the No.1 Technical Writer’s tool till it went on a hiatus giving rise to its main competitor madcap Flare. It is making a comeback and thanks to its original clientele it is being received well. It’s current development is being done and maintained in India.

HelpNDoc Logo

HelpNDoc

This software comes from France and it is entirely free for personal use. Going by the looks of the application it looks very much like Help & Manual but unlike Help & Manual it does not come with an image capturing or editing tool. It’s .pdf creating ability is also not as powerful and flexible as Help & Manual’s but its free usage gives wannabe Technical Writers the time to practise and study the software well and at their own pace.  With HelpNDoc you can even generate output for Markdown and the QT Framework

Madcap Flare's Logo

Madcap Flare

Madcap happened when employees that made the product Robohelp were fired or had left the company when Adobe bought Macromedia (who owned Robohelp, Macromedia themselves had bought eHelp the original makers of Robohelp). Robohelp meanwhile was going on a hiatus and the makers of Robohelp decided they’ll make an alternate or better product. Flare has taken the Technical Writing world by storm and their product is feature rich, can even produce manuals in Arabic, writing right to left.

dokuwiki logo

Dokuwiki

For a client in Romania who used Dokuwiki online to support his product, I did the entire Help documentation using this free tool. With hardly any learning curve you can master this product in no time and as mentioned earlier, it is completely Free!

Image Capturing & Editing tools

And here are the image capturing tools. I have included the Video Editing software here too.

 

Snagit Logo

Techsmith's Snagit

Literally “The King” when it comes to image capturing software. Nothing even comes close. Edit, Crop, Annotate, Add Callouts and Pointers, Blur and lot more useful functions are easy to perform. You can also take screenshots of scrolling pages if your images exceed the size of your desktop screen. You can also create videos with this software though I wouldn’t recommend it for video.

Canva Logo

Canva

For all your logos you don’t need any fancy software to purchase when you can do them all with Canva. Even the logo of learntechwritingfast.com (not a complex one) was designed using Canva. Just not logos, but brochures, folders, posters, invites, FB and Instagram picture posts, the sky is the limit when it comes to designing custom graphics. All for free though premium kits will cost you. 

Greenshot Logo

Greenshot

Open source and therefore free! It is probably the only image capturing software that can take screenshots of scrolling webpages like Snagit but it can do that on Explorer only.

Camtasia Logo

Techsmith's Camtasia

Yes, the same company that brings you Snagit. In fact I used Camtasia to create all the videos of my Technical Writing course. and all the videos of my YouTube Music channel.

fotor.com logo

Fotor

Fotor is more of an editing tool. Use it to stitch (collage) images of scrolling pages that you have captured as separate screenshots screen after screen. Scrolling pages aren’t recommended for Help Files, though.

The essential Grammar and style guides

And here are the only grammar and style guides the Technical Writer will ever need. They are available for free online. 

 

Microsoft Style Guide
Apple Style Guide online
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